Volkswagen Rolls Out New Warranty for 2002 Model Year
Volkswagen Rolls Out New Warranty for 2002 Model Year
AUBURN HILLS, Mich., July 2 Today, Volkswagen of America, Inc. announced a new vehicle warranty available on all 2002 Volkswagen models that begin arriving at U.S. dealerships this month and throughout the summer and fall. Volkswagen said it based its new warranty for the 2002 model year on customer research and feedback, creating a more optimal warranty focused on providing even better comprehensive coverage for today's Volkswagen customer. For the 2002 model year, all new Volkswagen vehicles will come standard with an increased four-year/50,000 mile (whichever occurs first) bumper-to- bumper warranty, up from two years/24,000 miles. The warranty covers wear- and-tear items and adjustments during the initial 12 months or 12,000 miles of ownership. In addition, Volkswagen will offer a fully transferable limited powertrain warranty that covers five years or 60,000 miles (previously 10 years/100,000 miles, but transferable only from the original retail owner to a family member). "Volkswagen's previous Protection Plus Warranty, which was the first of its kind in the industry when we launched it some six years ago, has offered many customers benefits -- especially to those owners who plan to own a Volkswagen for many years to come," said Frank Maguire, vice president in charge of sales and marketing. "We want to be responsive to our customers and research tells us the new 4/50 offers what today's buyer expects from a premium warranty. It reflects our commitment to meeting the evolving preferences of our customers." Volkswagen's new warranty plan also includes the added security of a four- year/50,000 mile, 24-hour roadside assistance program (increased from 2001's two-year term). Exceptional corrosion perforation coverage remains 12 years with no mileage limit for all fully-galvanized Volkswagen vehicles (Cabrio covered for six years, Eurovan for eight years.) Founded in 1955, Volkswagen of America, Inc. is headquartered in Auburn Hills, Michigan, and is a wholly-owned subsidiary of Volkswagen AG. As America's top-selling European brand, Volkswagen markets a full line of vehicles through a network of some 600 dealers in the United States.