CompleteCar Selects WebAppoint to Manage Online Appointment Scheduling
19 July 2000
Far-Reaching Strategic Partnership Enhances CompleteCar's Customer-Service Capabilities
BOSTON - Complete Transportation, Inc., the premier online automotive repair and service portal and Application Service Provider of San Francisco, today named WebAppoint.com, Inc., the online appointment scheduling pioneer of Santa Clara, Calif., its provider of online appointment scheduling software. WebAppoint offers CompleteCar and its customers the ability to schedule appointments online anytime anywhere, allowing vehicle owners to schedule and confirm maintenance, service and repair appointments via the Web or wireless devices.The 12-month strategic partnership, geared to enhance the customer-service capabilities of the CompleteCar Site, was announced during the opening day of the Kelsey Group's Annual Local Online Commerce Conference in Boston. Terms of the agreement were not disclosed.
"The ability to schedule car maintenance and repair appointments is a critical and strategic component of our site," says Drew Massie, president and founder of CompleteCar. "We looked at other available solutions, but none offered us the flexibility, power and robustness of WebAppoint. The technical team that built the software is unmatched in the industry."
WebAppoint will continuously demonstrate its full suite of products today through Friday, July 21, at the Kelsey Group's Annual Local Online Commerce Conference at the Sheraton Boston Hotel, Booth Number 19.
Using WebAppoint and CompleteCar
"This is an important relationship for us," affirms Daniel Levitt, president and chief executive officer at WebAppoint. "The Automotive Service Repair industry, with $103 billion of sales in 1997, is the largest segment of the United States automotive aftermarket. More than 350,000 businesses serve this market nationwide."
WebAppoint provides an efficient, easy-to-use appointment scheduling service and an integrated reminder service for better time management and increased productivity. Its online appointment scheduler will provide CompleteCar with a web-based storefront that contains an appointment schedule, accessible by online users. Users can select from a number of services and/or automotive repair and service businesses to book an appointment.
About WebAppoint
WebAppoint.com, Inc., is the world's first real-time, online scheduling service that utilizes the Internet as an anytime, anyplace link between service providers and their customers. Founded in 1999, WebAppoint offers online network-based appointment scheduling services to businesses and generates revenue from licensing its appointment scheduling system to Internet portals, directories and aggregators. It is privately held and backed by Silicon Valley venture capital firms and private investors.
About CompleteCar
CompleteCar.com is the Internet's premier automotive repair and service Application Service Provider to businesses and consumers. For repair and service businesses, it streamlines the customer acquisition, servicing and appointment-making process for traditional repair and service shops. For repair and service consumers, CompleteCar will become an authoritative online resource for customers seeking auto repair and service advice, diagnostics, referrals, appointment scheduling and related content. CompleteCar was founded in June 1999 by Andrew W. Massie, formerly of NationsBanc Montgomery Securities. It is privately held and is funded by private investors.
